Questions families ask
Straight answers on programmes, sessions, parents, safeguarding, payment and the Promise. If yours is not here, the free call is the place to ask it.
Choosing a programme
onDesk is prescriptive, not a menu. The free call decides which programme fits, and you get it in writing.
Compare programmes →How do I know which programme my child needs?
Book a free call. Within 24 hours you receive a written plan with the programme, the timeline and the offer it prepares for.
Will my child get an investment banking job?
We prepare you for a balanced list across finance, aiming high and covering strong and secure options. No one can guarantee an offer from any firm; our job is to make you Desk-ready for the roles that fit you.
Is there anything for Years 9 to 11?
Yes, the onDesk Assessment: a 90-minute session plus a 30-minute review with a parent, and a written plan covering GCSE and A level subjects, route and next steps. It is credited in full against the University Programme within 14 days.
What is onDesk One?
One lead for every stage, from sixth form to first job, by application and limited to 12 families a year. It includes 20 sessions a year, unlimited document reviews within 48 hours, WhatsApp access to our Head of Advisory with a reply within 24 hours, practitioner mocks and superdays, industry mentor introductions, priority booking in the autumn and a full written report for parents every month.
How the programmes work
Call, written plan, programme. Your Desk-Ready Score is measured at the start, mid-point and end.
The Desk-Ready Framework →What happens on the free call?
Thirty minutes: your stage, subjects and goals; the areas of finance that could fit, in plain English; then honest next steps and your questions. Within 24 hours you receive a written plan.
Who delivers the sessions?
Our Head of Advisory leads every programme and reviews every key application. Advisors from the relevant division run mocks and reviews.
When and where are the sessions?
60-minute one-to-one sessions online, in the evenings and at weekends, in UK and Gulf time zones. Set tasks between sessions are in your student portal, and two written document reviews a month come back within 48 hours.
What happens after the programme?
You join onDesk Alumni, and keep your portal, your documents and the onTime calendar.
Parents and safeguarding
A start call, then one written update every month in a fixed format.
For Parents →How are parents kept informed?
A start call, then a written update every month, which becomes the phase report at the end of each phase, with the student’s consent once 18. Each update covers progress this month, the Desk-Ready Score, the next deadlines and what we need from you.
How do you keep under-18s safe?
Students under 18 are contacted through a parent or guardian and work only with DBS-checked advisors. DBS is the UK’s criminal record check for people who work with young people.
Do you work with families outside the UK?
Yes. Sessions run online in UK and Gulf time zones, and prices can be shown in GBP, USD or AED.
Price, payment and the Promise
Free call first · Full refund before coaching starts · onDesk Promise.
The onDesk Promise →What do the programmes cost?
University Programme £2,450 for Years 12-13 with 10 sessions; Spring Week Programme £1,950 for the first year with 8 sessions; Internship Programme £2,450 for the penultimate year with 8 sessions; Graduate Programme £1,950 for the final year with 6 sessions. Paid in full. onDesk One is from £5,000 a year, by application.
- University Programme · Years 12-13 · 10 sessions£2,450
- Spring Week Programme · First year · 8 sessions£1,950
- Internship Programme · Penultimate year · 8 sessions£2,450
- Graduate Programme · Final year · 6 sessions£1,950
Paid in full. Free call first · Full refund before coaching starts · onDesk Promise. onDesk One is from £5,000 a year, by application.
Can I pay in instalments?
No. Programmes are paid in full before coaching starts, with a full refund if you cancel before the first session.
What if it does not work?
If you attend your sessions, complete your set tasks and apply to your agreed list by the deadlines, and the cycle does not land, your plan, portal and support continue into the next cycle. Full refund if you cancel before coaching starts. Your statutory rights are not affected.
Why are prices shown in USD and AED?
For families outside the UK. Prices are set in GBP; USD and AED are shown approximately, at fixed example rates. Use the currency switch at the top of the page.
Free resources and schools
Deadlines, a readiness check and a university finder, free for everyone.
Free resources →Are the tools really free?
Yes. onTime, onTrack and onTarget are free to use. You will find all three, and the guides, on the free tools page.
Can my starting score come from onTrack?
Yes. The free onTrack readiness check scores you across the six strands, and if you join a programme its result becomes your starting score.
Do you work with schools and university societies?
Yes, through onTour talks and onDesk Workshops. School talks are from £450 and workshops £2,000 per half day. University society events are usually sponsor-funded.
Ask us on a free 30-minute call.
Within 24 hours you receive a written plan with the programme, the timeline and the offer it prepares for.
Free call first · Full refund before coaching starts · onDesk Promise